Support
Need help with Music Practice Manager? If something does not behave as expected, please get in touch and include as much detail as you can.
mail
Contact Support
You can reach us by email for any of the following:
- check_circle Opening files or URLs
- check_circle Workspace restore / Snapshots
- check_circle Practice Controller behaviour
- check_circle Metronome or timer settings
- check_circle Licence activation or deactivation
- check_circle Backup, export or import
- check_circle Installation and updates
Please do not send payment card details or passwords by email.
Billing and payments are handled by Lemon Squeezy.
What to include
To help us understand the issue quickly, please include:
- check_circle Your macOS version
- check_circle Your MPM version
- check_circle The type of file or link involved
- check_circle The third-party app involved, if relevant
- check_circle What you expected to happen
- check_circle What actually happened
- check_circle Screenshots if they help explain the problem
If a particular app, file type or workspace layout does not behave as expected, please let us know. MPM is designed to work with a wide range of macOS apps, and clear reports help us improve compatibility.